Last updated: October 2026. What to expect when your order ships.
Processing Time
Orders are typically processed within 1–2 business days.
Delivery Timelines
Domestic orders typically arrive within 5–10 business days; international orders may take longer depending on customs. Occasional carrier delays can happen.
Shipping Costs
Shipping options and any shipping charge for your package are shown at checkout before you pay.
Tracking
You will receive a confirmation email with tracking information once your order ships.
Contact
Email support@hoorsegelatin.com for help with an order.